Are you planning a vacation and looking for a budget-friendly airline that offers top-notch services? Look no further than Sun Country Airlines! With its headquarters in Minneapolis, Minnesota, Sun Country Airlines is a popular low-cost airline that operates flights to over 50 destinations across the United States, Mexico, Central America, and the Caribbean. Whether planning a weekend getaway or a long-awaited family vacation, go for sun country. The Airline offers a range of affordable and convenient travel options that will meet your needs. It makes flying a breeze, from its comfortable seats and friendly staff to its in-flight entertainment and delicious snacks. So why wait? Book Now and discover why it’s quickly becoming the go-to choice for savvy travelers across borders.
About Sun Country Airlines
Sun Country Airlines has been providing affordable and comfortable flights to passengers for over three decades. As a low-cost airline, Sun Country plays a vital role in the travel industry, offering affordable fares, driving competition and innovation, and promoting tourism and travel.
Brief Overview of Sun Country Airlines
Founded in 1982 by a group of former Braniff International Airways employees, Sun Country Airlines initially operated as a charter carrier before expanding its offerings to include scheduled flights. Despite facing several challenges throughout its history, Sun Country has continued to grow and evolve. The airline has recently focused on expanding its route network, adding new destinations in Mexico, the Caribbean, and Central America.
Sun Country Airlines is renowned for its affordable fares and commitment to customer service. The airline offers a range of features and perks to make the flying experience more comfortable and enjoyable for passengers. These include in-flight entertainment, seat selection, generous baggage allowances, priority boarding, and a rewards program that allows passengers to earn points on their flights.
Importance of airlines to the travel industry
In recent years, low-cost airlines like Sun Country Airlines have become increasingly important to the travel industry. These airlines offer affordable fares that make air travel accessible to a broader range of people, including budget-conscious travelers and families.
In addition, low-cost airlines drive competition and innovation within the industry. By offering unique features and perks, low-cost airlines force traditional carriers to improve their offerings in order to remain competitive.
Finally, low-cost airlines help to support local economies by promoting tourism and travel. By providing affordable flights to a variety of destinations, low-cost airlines like Sun Country Airlines help to make travel more accessible and affordable for people from all walks of life.
History of Sun Country Airlines
Sun Country Airlines has a fascinating history that spans over three decades. The airline was founded in 1982 by a group of former Braniff International Airways employees who wanted to create an airline that provided affordable and comfortable flights to passengers.
Initially, Sun Country operated as a charter carrier, providing flights for tour operators and other groups. However, in the mid-1990s, the airline began to expand its offerings, adding scheduled flights to its roster. This move proved to be a smart one, and Sun Country quickly gained a reputation for its affordable fares and commitment to customer service.
● Founding and early years
Sun Country Airlines was founded in 1982 by a group of former Braniff International Airways employees who saw an opportunity to provide affordable and comfortable flights to passengers. The airline initially operated as a charter carrier, providing flights for tour operators and other groups. The airline’s early business model focused on serving the needs of leisure travelers and providing them with a unique flying experience.
Sun Country’s early years were marked by innovation and growth. In 1983, the airline introduced its first scheduled service, offering flights between Minneapolis/St. Paul and Las Vegas. The service was an instant success, and Sun Country quickly expanded its route network, adding new destinations across the United States.
●Major events and milestones of Sun Country Airlines
Over the years, Sun Country Airlines has achieved several significant milestones. In 1991, the airline launched its first international service, offering flights to Cancun, Mexico. This was a major achievement for the airline, and it helped to solidify its position as a leader in the leisure travel market.
In 2001, Sun Country became one of the first airlines to introduce online check-in, which has since become standard across the industry. This innovation made the check-in process much more convenient for passengers and helped streamline airline operations.
Sun Country has also faced its share of challenges over the years. In 2001, the airline was forced to cancel all its flights for a week due to a labour dispute. This was a difficult time for the airline, but it emerged stronger and more focused on providing the best possible experience for its passengers.
In 2008, Sun Country filed for bankruptcy after facing financial difficulties. However, the airline emerged from bankruptcy thanks to a successful restructuring plan. This was a major achievement for the airline, demonstrating its resilience and commitment to its customers.
●Changes in leadership and ownership
Throughout its history, Sun Country Airlines has experienced a number of changes in leadership and ownership. In 1999, the airline was purchased by Petters Group Worldwide, a Minnesota-based conglomerate. However, Petters Group faced many legal and financial difficulties, and in 2008, Sun Country was sold to the private equity firm Cambria Holdings.
Under the ownership of Cambria Holdings, Sun Country continued to expand its offerings and route network. The airline added new destinations in Mexico, the Caribbean, and Central America. During that phase, the airline also introduced many new features and perks for the passengers, including seating options and in-flight entertainment.
In 2017, Sun Country announced that it was being sold to Minnesota-based investors led by former AirTran Airways executive Marty Davis. The new ownership group has continued to expand the airline’s offerings and improve the passenger experience. In 2018, the airline introduced its loyalty program, Sun Country Rewards, which offers passengers various benefits and rewards for their loyalty.
Sun Country Airlines Reservation
Looking for affordable flight options that fit your budget? Look no further than Sun Country Airlines. However, with dynamic fare systems in place, it’s essential to do your research and be flexible in finding the best deals.
To save on Sun Country Airlines, booking in advance is the key. Flying on weekdays, especially Tuesdays and Wednesdays, can also help you save big. Don’t forget to sign up for their email newsletter and follow them on social media to stay up-to-date on flash sales and promotions.
For even more savings, consider booking a multi-city flight. At Airlinereservationonline, we’re dedicated to providing the best possible rates for Sun Country Airlines flights. You can also book through their website or mobile app for a seamless booking experience.
So what are you waiting for? Start planning your next adventure with Sun Country Airlines and save more for the experiences that matter most.
●Booking options (online, phone, in-person)
You can book your Sun Country Airlines tickets online, over the phone, or in person at their ticketing counters. Online booking is the most convenient option, allowing you to compare prices and select your preferred flight from the comfort of your home.
●Special considerations (group travel, pet travel, etc.)
Sun Country Airlines offers special considerations for group travel, pet travel, and unaccompanied minors. If you’re traveling with a group of ten or more, you can take advantage of discounted group rates. They also allow small pets to travel in the cabin with their owners for a fee. For unaccompanied minors, Sun Country Airlines offers a special program to ensure their safety and comfort during the flight.
●Sun Country Airlines Payment options
Sun Country Airlines accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept payment through PayPal, making it easier to complete your booking online.
Benefits Sun Country Airlines
Sun Country Airlines offers a variety of benefits to its passengers, including in-flight amenities, seat selection options, baggage allowances, and priority boarding.
When it comes to in-flight amenities, Sun Country Airlines offers a selection of food and beverage options for purchase. They also offer a complimentary non-alcoholic beverage and snack to all passengers. For those who prefer a more substantial meal, options such as sandwiches, wraps, and salads are available for purchase.
For entertainment, Sun Country Airlines offers a complimentary in-flight magazine and a selection of movies and TV shows available for rent. Passengers can rent a device with preloaded content or stream content to their device using the airline’s Wi-Fi.
Sun Country Airlines also offers various seat selection options to passengers. Standard seats are included in the price of the ticket, and passengers can choose to upgrade to a preferred seat for an additional fee. Preferred seats offer more legroom and are located in the front of the cabin for a faster exit upon arrival. First-class seats are also available on select flights, offering even more comfort and amenities.
Regarding baggage allowances, Sun Country Airlines offers passengers a free carry-on bag and personal items. Checked baggage is available for an additional fee, with options for one or two checked bags. Passengers can also purchase baggage protection for added peace of mind.
For certain fare classes, Sun Country Airlines offers priority boarding and other benefits. Passengers with a first-class ticket, Ufly Rewards Premier members, and U.S. military personnel can all enjoy priority boarding, as well as other perks such as free checked bags and complimentary in-flight drinks.
Sun Country Airlines is a low-cost carrier that operates a modest fleet of 31 aircraft, consisting of Boeing 737-700 and 737-800 models. The airline’s fleet is relatively small compared to its competitors, but it allows Sun Country to maintain a high level of efficiency and cost-effectiveness.
The Boeing 737-700 has a seating capacity of 143 passengers, while the 737-800 can accommodate up to 186 passengers. Sun Country’s fleet is well-suited for short to medium-haul flights, with a maximum range of 3,000 to 3,500 miles.
In recent years, Sun Country has invested in the modernization and expansion of its fleet. The airline has added new Boeing 737-800 aircraft to its fleet, which features modern amenities such as in-flight Wi-Fi and power outlets at every seat.
In addition to the Boeing 737, Sun Country also operates the Boeing 737 MAX, a fuel-efficient aircraft that provides a smooth and enjoyable flight experience. The MAX features an advanced flight deck and state-of-the-art technology to ensure a safe and comfortable journey for all passengers.
Sun Country’s fleet is known for its vibrant paint schemes, which feature bold colors and whimsical designs. The airline’s livery is designed to reflect the airline’s fun and friendly brand personality, which is a key differentiator in the highly competitive airline industry.
Sun Country also operates a number of seasonal charter aircraft to serve popular vacation destinations such as Mexico, the Caribbean, and Hawaii. These aircraft are specially configured to provide a comfortable and enjoyable experience for travelers, with features such as comfortable seating and in-flight entertainment options.
Sun Country Airlines Fareclass
Sun Country Airlines offers three different fare classes to passengers: Economy, Stretch, and First Class. Each fare class comes with different amenities, benefits, and restrictions, allowing passengers to choose the option that best fits their needs and budget.
Economy Class is the basic fare class and the most affordable option. Passengers in Economy Class are allowed to bring one personal item and one carry-on bag on board. They also have access to complimentary snacks and non-alcoholic beverages during the flight.
Stretch Class, the airline’s premium economy option, provides additional legroom and wider seats for a more comfortable flying experience. Passengers in Stretch Class are allowed to bring one personal item, one carry-on bag, and one checked bag for free. They also receive complimentary snacks, alcoholic and non-alcoholic beverages, and priority boarding.
First Class is Sun Country Airlines’ highest-tier fare class and offers the most luxurious and exclusive experience. Passengers in First Class enjoy spacious seats with extra legroom, increased seat pitch, and comfortable headrests. They also have access to premium amenities like priority check-in, security, and boarding. Passengers in First Class are allowed to bring two personal items, two carry-on bags, and two checked bags for free. They also receive a complimentary meal service, an expanded selection of alcoholic and non-alcoholic beverages, and a dedicated flight attendant.
It’s important to note that each fare class has its own restrictions and additional fees, such as charges for seat selection and changes to flight itineraries. Passengers should carefully review the fare rules and restrictions before booking to ensure they choose the best option for their needs and budget.
Airlines’ Reward System
Sun Country Airlines’ rewards program, known as Sun Country Rewards, offers travelers the opportunity to earn points for their flights and other qualifying purchases. With three different levels of membership, the program provides benefits such as free checked bags, priority boarding, and access to exclusive lounges.
To join the program, travelers can simply sign up for a free account on the airline’s website. Once enrolled, members can earn points for every dollar spent on flights, baggage fees, and other eligible purchases. Points can be redeemed for flights, seat upgrades, and other travel-related expenses.
Earning and redeeming points with Sun Country Rewards are straightforward and easy. For every dollar spent on eligible purchases, members earn one point. Points can be redeemed for flights, seat upgrades, and other travel-related expenses. The number of points required for a reward varies depending on the type of reward and the destination.
One of the other benefits of the rewards program is the ability to earn elite status. Sun Country Airlines offers three tiers of elite status – Silver, Gold, and Platinum – which provide travelers with additional perks such as priority boarding, free checked bags, and access to exclusive lounges.
In addition to the rewards program, Sun Country Airlines also partners with other airlines and hotel chains to offer members additional earning and redemption opportunities. For example, members can earn points when booking a hotel stay or renting a car through one of the airline’s partners.
Cancellation and Refund Policy
Sun Country Airlines has a comprehensive refund and cancellation policy that aims to provide flexibility to its customers. The airline understands that plans can change, and therefore, it offers various options for refunds and cancellations.
If you need to cancel or change your flight, you can do so by contacting the airline directly or managing your booking online. The cancellation and change fees may vary depending on the type of ticket you purchased and when you make the changes.
Sun Country Airlines offers two types of fares, namely “refundable” and “non-refundable.” Refundable fares allow you to cancel or change your booking without any penalty fees, and you can get a full refund for your ticket. Non-refundable fares, on the other hand, typically come with a fee for changes or cancellations.
The airline’s cancellation policy states that if you cancel a flight within 24 hours of booking, you will receive a full refund. However, if you cancel after 24 hours, the refund amount will depend on the type of fare you purchased and the time of cancellation. The refund amount will be credited to the original form of payment.
Here is a breakdown of the cancellation and change fees for different fare classes of Sun Country Airlines:
|Fare Class||Cancellation Fee||Change Fee|
|Non-Refundable||$50 to $250||$50 to $250|
|Refundable||No fee||No fee|
It’s important to note that the fees mentioned above are subject to change and may vary based on the specific circumstances of your booking. It’s always a good idea to check the airline’s website or contact customer service to get the most up-to-date information.
Additionally, if you have purchased a bundle or package, such as a vacation package, the cancellation and change policies may differ from those for standalone flights. It’s essential to review the terms and conditions of your booking to understand the applicable policies.
In the case of flight disruptions, such as delays or cancellations due to weather or other unforeseen circumstances, Sun Country Airlines will typically rebook passengers on the next available flight at no extra charge. In some cases, the airline may also offer compensation or vouchers for future travel.
Change in reservation
Sun Country Airlines allows passengers to change their flights, but fees may apply. The fee for changing a flight varies depending on the fare type, destination, and date of the change. Passengers can make changes to their flights through the Sun Country Airlines website or by calling their customer service team.
If a passenger needs to change their flight within 60 days of departure, they will be subject to a change fee as well as any difference in fare between the original ticket and the new ticket. If the new ticket is less expensive than the original ticket, the difference in fare will be refunded to the passenger.
Here is a table outlining the charges for changing a flight with Sun Country Airlines:
|Fare Type||Change Fee||Fare Difference Fee|
|Economy||$50-$125||Yes, if applicable|
|First Class||$50-$125||Yes, if applicable|
|Sun Country Airlines Vacations||$50-$125||Yes, if applicable|
It’s important to note that the fees and policies for changing a flight with Sun Country Airlines are subject to change at any time. Passengers should always review the most up-to-date information on the airline’s website or by contacting their customer service team.
Refund options for unused tickets
Sun Country Airlines understand that plans can change, and therefore offers a variety of refund options for unused tickets. The refund options vary depending on the type of ticket purchased, and customers should review their specific fare rules to understand the refund options available to them.
For fully refundable tickets, customers can receive a full refund of the ticket cost if the cancellation is made before the departure time of the flight. For non-refundable tickets, customers can still receive a refund, but there may be penalties and fees involved.
Customers who purchased a non-refundable ticket may be eligible for a refund if they cancel their reservation within 24 hours of booking and the reservation was made at least seven days prior to the departure date of the flight. In such cases, Sun Country Airlines will issue a refund to the original form of payment for the ticket.
If a flight is cancelled by Sun Country Airlines due to unforeseen circumstances, customers can choose to receive a refund or credit towards a future flight. In cases where the flight is cancelled due to weather conditions or air traffic control issues, customers may not be eligible for a refund but will be provided with alternative travel options.
It’s important to note that refunds may take several days to process, and the timeline may vary depending on the customer’s bank or financial institution. Customers should also keep in mind that any additional services or fees, such as baggage fees or seat selection fees, may not be refundable.
Sun Country Airlines aims to provide its customers with flexibility and options regarding refunds for unused tickets. By reviewing the specific fare rules and understanding the refund options available, customers can make informed decisions and feel confident in their travel plans.
Sun Country Airlines Baggage Policy and Fees
Sun Country Airlines has a baggage policy that allows passengers to bring personal items and carry-on baggage onboard for free but charges for checked baggage. The airline has specific guidelines regarding the size and weight of each type of baggage.
Carry-on baggage: Passengers are allowed to bring one personal item and one carry-on bag onboard. The personal item should fit under the seat in front of the passenger and can be a purse, laptop bag, or small backpack. The carry-on bag should fit in the overhead bin and must not exceed 24 inches in length, 16 inches in width, and 11 inches in height. The weight of the carry-on bag should not exceed 35 pounds.
Checked baggage: Sun Country Airlines charges a fee for checked baggage. The number of checked bags and the fees associated with them vary depending on the fare type and the route of the flight. For domestic flights, the fees for the first checked bag range from $25 to $35, while the fees for the second checked bag range from $35 to $45. For international flights, the fees for checked baggage may be higher.
Oversized and overweight baggage: Passengers can also bring oversized and overweight baggage onboard for an additional fee. The fees for oversized and overweight baggage depend on the route of the flight and the weight and size of the baggage.
Sports equipment: Sun Country Airlines allows passengers to bring sports equipment onboard for an additional fee. The fees for sports equipment vary depending on the type of equipment and the route of the flight.
It is important to note that the baggage policy and fees of Sun Country Airlines may change, so it is recommended that passengers check the airline’s website for the most up-to-date information.
Max Size (L+W+H)
|First checked bag||$30||50lbs||62″|
|Second checked bag||$40||50lbs||62″|
|Third checked bag||$40||50lbs||62″|
|Fourth(+) checked bag||$40||50lbs||62″|
Sun Country Airlines has restrictions on certain types of items that can be carried in checked and carry-on baggage. Passengers are advised to carefully review the list of prohibited items before packing their bags to ensure a smooth travel experience.
Prohibited items in carry-on baggage include:
- Weapons: Any type of firearm or sharp object that can cause harm to other passengers is not allowed in carry-on baggage. This includes guns, knives, and scissors with blades longer than 4 inches.
- Liquids and Gels: Passengers are allowed to carry a quart-sized bag of liquids and gels in their carry-on baggage, but each item should not exceed 3.4 ounces.
- Batteries: Lithium batteries are not allowed in checked baggage, but they can be carried in carry-on baggage.
- Chemicals: Chemicals such as bleach, acid, and other toxic substances are not allowed in checked or carry-on baggage.
- Aerosols: Aerosol cans like hairspray and insect spray are permitted in carry-on baggage but are prohibited in checked baggage.
Prohibited items in checked baggage include:
- Explosives: Any type of explosive or flammable material, including fireworks, is not allowed in checked baggage.
- Compressed gases: Flammable gases like propane, butane, and oxygen are not allowed in checked baggage.
- Firearms: Passengers are allowed to travel with firearms, but they should be declared during check-in and packed in a locked, hard-sided container.
- Sharp objects: Sharp objects like knives, scissors, and razor blades are allowed in checked baggage but should be packed safely to prevent damage to other baggage.
It’s important to note that these restrictions may vary depending on the destination and airline regulations, so it’s best to check with Sun Country Airlines for any additional restrictions or regulations that may apply. Passengers are also advised to pack their bags carefully and arrive at the airport with plenty of time to go through the security screening process.
Baggage protection is an optional service offered by Sun Country Airlines that can provide coverage in the event that your checked baggage is lost, stolen, or damaged during your flight. The fee for baggage protection varies depending on the fare class you have purchased and the value of the coverage you choose.
For Economy fares, baggage protection can be purchased for $2 per $100 of coverage, up to a maximum of $5,000. For First Class fares, baggage protection can be purchased for $1 per $100 of coverage, up to a maximum of $2,000. Note that the maximum coverage amount for baggage protection is $5,000, regardless of the fare class you have purchased.
In the event that your checked baggage is lost, stolen, or damaged during your flight, you must report the incident to a Sun Country Airlines representative within 24 hours of the incident. You will also need to provide documentation of the incident, such as a police report or a baggage claim report from the airline.
Here is a table summarising the baggage protection fees for each fare class:
Sun Country Airlines Fare Class
Baggage Protection Fee
|Economy||$2 per $100 of coverage|
|First Class||$1 per $100 of coverage|
It is important to note that baggage protection does not cover items such as cash, jewelry, electronics, or other valuables. It is recommended that you carry these items with you on the plane as carry-on baggage. Additionally, baggage protection does not cover normal wear and tear or damage to items that are not packed in a suitcase or other protective container.
Options for protecting your luggage
Here are some of the options you can consider:
- Baggage Insurance: Sun Country Airlines offers a baggage protection program through its partner, Allianz Global Assistance. For an additional fee, you can protect your checked luggage against loss, damage, and theft during your trip. The cost of this insurance depends on the value of your luggage and the length of your trip.
- TSA-approved locks: You can also protect your luggage by using TSA-approved locks on your checked bags. These locks allow TSA agents to open and inspect your bags without damaging the lock.
- Luggage tags: Sun Country Airlines recommends that you put a luggage tag on each of your bags with your name, address, and phone number. This way, if your bag is lost, it can be easily returned to you.
- Carry-on luggage: If you’re worried about losing your luggage, consider bringing a carry-on bag instead. This way, you can keep your most important belongings with you at all times.
- Personal item: In addition to your carry-on bag, you can also bring a personal item, such as a purse or laptop bag, on board the plane. This way, you can keep your most valuable items close at hand.
It’s important to note that Sun Country Airlines has restrictions on certain types of items in both checked and carry-on luggage. Be sure to review the airline’s baggage policy before packing for your trip to ensure that you are in compliance with their rules and regulations.
How to file a claim for lost or damaged baggage?
If your luggage is lost or damaged during your Sun Country Airlines flight, it’s important to file a claim with the airline as soon as possible.
Here’s how to do it:
- Report the issue: First, report the lost or damaged baggage to a Sun Country Airlines representative at the baggage claim area. Make sure to provide a detailed description of your baggage, including the size, colour, and any distinguishing features.
- Fill out a claim form: You’ll need to fill out a baggage claim form before leaving the airport. You can also file a claim online through Sun Country’s website within 24 hours of your flight’s arrival. Be sure to provide as much detail as possible about your lost or damaged baggage.
- Provide supporting documents: In order to support your claim, you may need to provide additional documentation, such as your boarding pass, baggage claim tags, and receipts for any items inside your luggage that were lost or damaged.
- Follow-up: After filing your claim, you should receive a reference number or a confirmation email. Make a note of this number and keep it for your records. If you don’t hear back from Sun Country within a few days, follow up with the airline to check the status of your claim.
It’s important to note that Sun Country Airlines has a liability limit of $3,500 per passenger for lost or damaged baggage. If the value of your lost or damaged items exceeds this limit, you may need to purchase additional baggage protection or seek reimbursement through your travel insurance.
- Required Travel Documents within the USA
When traveling within the USA, there are certain travel documents that you need to have with you. These documents help you verify your identity and citizenship and may also be required by airlines and other transportation providers. Here’s what you need to know:
- Valid photo ID: You’ll need a valid photo ID to board a plane and check into your hotel or rental car. This can be a driver’s license, passport, military ID, or other government-issued ID.
- Proof of citizenship: If you’re traveling internationally or to certain US territories, you’ll need to provide proof of citizenship. This can be a passport or passport card, a permanent resident card, or a Trusted Traveler Program card.
- Travel itinerary: You should also have a copy of your travel itinerary with you, including your flight details, hotel reservations, and any other important travel arrangements.
Special considerations for minors:
If you’re traveling with a child under the age of 18, there are a few additional documents you may need:
- Birth certificate: You may be asked to provide a birth certificate or other proof of parentage to show that you have the right to travel with the child.
- Consent form: If you’re traveling alone with a child, you may need a notarized consent form from the child’s other parent giving you permission to travel with the child.
- ID for the child: Children under the age of 18 do not need a government-issued photo ID, but it’s a good idea to bring a copy of their birth certificate or other proof of identity.
Special considerations for international travelers:
If you’re traveling from outside the US, there are additional documents you’ll need to have with you:
- Passport: You’ll need a valid passport to enter the US.
- VisA: Depending on your country of origin, you may also need a visa to enter the US.
- Customs declaration form: When you arrive in the US, you’ll need to fill out a customs declaration form.
- Travel itinerary: You should also have a copy of your travel itinerary with you, including your flight details, hotel reservations, and any other important travel arrangements.
It’s always a good idea to check with your airline and the US Customs and Border Protection agency to make sure you have all the required documents before you travel. By being prepared and organized, you can help ensure a smooth and stress-free travel experience.
Why Choose Sun Country Airlines?
When it comes to choosing an airline for your travels, there are many factors to consider. Sun Country Airlines stands out as a top choice for a variety of reasons. Let’s take a closer look at why you should choose Sun Country for your next trip.
Customer Reviews and Satisfaction Ratings:
One of the best indicators of an airline’s quality is its customer reviews and satisfaction ratings. Sun Country has consistently received high marks in these areas, with many customers praising the airline’s friendly staff, on-time flights, and comfortable planes.
According to a recent survey conducted by J.D. Power, Sun Country Airlines ranked #2 in customer satisfaction among low-cost carriers in North America, with an overall score of 838 out of 1000. This is a testament to the airline’s commitment to providing excellent service to its customers.
Sun Country Airlines is known for its affordable prices, making it an excellent choice for budget-conscious travelers. The airline offers a variety of fare classes, ranging from basic economy to first class, allowing you to choose the level of service that best fits your needs and budget.
In addition, Sun Country frequently offers promotions and discounts, so be sure to check their website regularly to take advantage of these deals.
Flying can be stressful, but Sun Country Airlines strives to make your experience as comfortable as possible. The airline’s planes are equipped with comfortable seats, ample legroom, and in-flight entertainment, so you can relax and enjoy your journey.
For those who prefer extra comfort, Sun Country also offers first-class seats that come with additional amenities, such as priority boarding, extra legroom, and premium snacks and beverages.
Flexible Booking Options:
Sun Country Airlines offers flexible booking options, making it easy for you to modify your travel plans if needed. For instance, you can change or cancel your flight up to 24 hours before departure, depending on the fare class you’ve selected.
In addition, the airline offers multi-city flights, allowing you to visit multiple destinations in one trip. You can also book your flight online or through their mobile app for a seamless booking experience.
Sun Country Airlines FAQs
Q: What is Sun Country Airlines’ baggage policy?
A: Sun Country Airlines allows each passenger to bring one personal item and one carry-on bag. Checked bags are subject to a fee, and the cost varies depending on the route and fare class.
Q: What is Sun Country Airlines’ cancellation policy?
A: Sun Country Airlines’ cancellation policy allows for cancellations up to 24 hours before the scheduled departure time. The airline offers a refund or credit for future travel, depending on the fare type.
Q: Can I change my Sun Country Airlines reservation?
A: Yes, you can change your Sun Country Airlines reservation, but fees may apply. The cost to change your flight depends on the fare class and the route.
Q: Does Sun Country Airlines offer in-flight entertainment?
A: Yes, Sun Country Airlines offers in-flight entertainment on most flights. Passengers can access a selection of movies, TV shows, and music through the airline’s entertainment portal.
Q: What types of aircraft does Sun Country Airlines operate?
A: Sun Country Airlines operates a fleet of Boeing 737 aircraft.
Q: Does Sun Country Airlines offer a rewards program?
A: Yes, Sun Country Airlines offers a rewards program called Sun Country Rewards. Members earn points for flights and can redeem them for free flights, seat upgrades, and other rewards.
Q: What are Sun Country Airlines’ customer satisfaction ratings?
A: According to consumer rating websites such as Skytrax and TripAdvisor, Sun Country Airlines generally has positive customer satisfaction ratings, with particular praise for its friendly staff and affordable fares.
Q: Can I bring my pet on board Sun Country Airlines?
A: Yes, Sun Country Airlines allows pets to travel in the cabin or as checked baggage, but fees and restrictions apply. It’s important to check the airline’s pet policy and make arrangements in advance.
Q: Does Sun Country Airlines offer group travel discounts?
A: Yes, Sun Country Airlines offers group travel discounts for groups of 10 or more passengers. Group rates are subject to availability and must be booked in advance.
Q: What special assistance is available for passengers with disabilities?
A: Sun Country Airlines offers special assistance for passengers with disabilities, including wheelchair assistance, pre-boarding, and special seating accommodations. It’s important to contact the airline in advance to make arrangements.
Q: Can I book a flight with Sun Country Airlines through a travel agent?
A: Yes, Sun Country Airlines works with travel agents to book flights and travel packages. Customers can also book flights directly through the airline’s website or mobile app.
Q: How can I check-in for my Sun Country Airlines flight?
A: Sun Country Airlines offers several options for check-in, including online check-in, mobile check-in, and airport check-in. Customers can check-in up to 24 hours before their flight’s scheduled departure time. Be sure to check the specific check-in requirements and deadlines for your flight.
Q: What is Sun Country Airlines’ policy on traveling with a disability?
A: Sun Country Airlines is committed to accommodating customers with disabilities and providing accessible travel options. The airline offers a variety of services and accommodations for customers with disabilities, including wheelchair assistance, accessible seating, and special meal requests. Be sure to contact the airline in advance to arrange any necessary accommodations or services.
Q: What is Sun Country Airlines’ policy on unaccompanied minors?
A: Sun Country Airlines allows unaccompanied minors to travel on their flights for a fee. The airline provides special assistance and supervision for minors during their travel, and there are some specific requirements and restrictions for this service. Be sure to check with the airline in advance and review their specific policies and procedures for unaccompanied minors.
Q: Does Sun Country Airlines allow minors to travel alone?
A: Yes, Sun Country Airlines allows minors between the ages of 5-17 to travel alone. However, some restrictions and additional fees may apply.
Q: What are the restrictions for unaccompanied minors?
A: Unaccompanied minors (UMs) between the ages of 5-11 must travel as a UM, while those between the ages of 12-17 may choose to travel as a UM or as an adult. UMs between the ages of 5-11 are only permitted on non-stop or direct flights. UMs are not permitted to travel on connecting flights, overnight flights, or international flights.
Q: How can I make a reservation for an unaccompanied minor?
A: To make a reservation for an unaccompanied minor, contact Sun Country Airlines’ customer service team at least 48 hours prior to departure.
Q: What is the fee for unaccompanied minors?
A: Sun Country Airlines charges a fee of $100 each way for UMs between the ages of 5-11. There is no fee for UMs between the ages of 12-17.
Q: What documents are required for an unaccompanied minor?
A: UMs must carry a government-issued photo ID or a birth certificate. Additionally, the UM’s parent or guardian must provide an Unaccompanied Minor form with emergency contact information and identification of the person picking up the child at the destination.
Q: What services are available for unaccompanied minors during the flight?
A: Sun Country Airlines offers special services for UMs, including pre-boarding, assistance with boarding and connecting flights, and supervision throughout the flight. UMs are provided with snacks and non-alcoholic beverages during the flight.
Q: Can unaccompanied minors sit in the exit rows or bulkhead seats?
A: No, UMs are not permitted to sit in exit rows or bulkhead seats.
Q: Can unaccompanied minors travel with pets or service animals?
A: No, UMs are not permitted to travel with pets or service animals.
Q: What happens if there is a delay or cancellation of the flight?
A: Sun Country Airlines will provide assistance and supervision for UMs in the event of a delay or cancellation. If a delay or cancellation results in an overnight stay, Sun Country Airlines will provide hotel accommodations and meals for UMs.
Q: What is the process for picking up an unaccompanied minor at the destination?
A: The person designated by the UM’s parent or guardian must present a government-issued photo ID and be listed on the Unaccompanied Minor form. They will be required to sign for the child’s release and will need to show identification before the UM can be released to them.
Q: Can I bring my medication on board with me?
A: Yes, you are allowed to bring your medications with you on the flight. It is recommended that you keep them in their original prescription bottles or packaging and pack them in your carry-on baggage.
Q: Can I bring my electronic devices on board with me?
A: Yes, you are allowed to bring electronic devices such as laptops, tablets, and smartphones on board with you. However, they must be removed from your carry-on baggage during the security screening process.
Q: Can I bring my own food and drinks on board with me?
A: Yes, you are allowed to bring your own food and non-alcoholic drinks on board with you. However, there are restrictions on liquids in containers larger than 3.4 ounces.
Q: Can I bring my own alcohol on board with me?
A: No, passengers are not allowed to bring their own alcohol on board with them. Alcoholic beverages are available for purchase on Sun Country Airlines flights.
Q: Can I bring my sports equipment on board with me?
A: Yes, Sun Country Airlines allows passengers to bring their sporting equipment on board with them. However, there are certain size and weight restrictions, and additional fees may apply. It is recommended that you contact the airline in advance to make arrangements.
Q: Can I bring my musical instrument on board with me?
A: Yes, you are allowed to bring your musical instrument on board with you. However, there are certain size and weight restrictions, and additional fees may apply. It is recommended that you contact the airline in advance to make arrangements.
Did You Know:
- Official website- www.suncountry.com
- Reservations Number- 00 1 800-924-6184
- Ceo- Jim Olsen
- While onboard a Sun Country Airlines flight, you can use your own smartphone, tablet, or laptop to enjoy hours of complimentary entertainment from our library of movies, shows, games, and music through our secure wireless AirFi network.